Returns & Exchanges
At Alien Gear Holsters, we stand by our craftsmanship with a 30-day Test Drive period and a Forever Warranty to ensure your complete satisfaction. If your gear isn't the perfect fit for your lifestyle, we make the return and exchange process simple and hassle-free.
Return Process
- 1.Initiate Your Request
Visit our online Returns Center and enter your order number and zip code to locate your purchase and select the items you wish to return or exchange.
- 2.Print Your Label
Select your reason for the return and download your prepaid shipping label, which will be sent directly to your registered email address.
- 3.Pack Your Gear
Securely place your holster and any accessories in the original packaging, ensuring all components are included before sealing the box and attaching the label.
- 4.Ship and Track
Drop off your package at any authorized carrier location; once received at our facility, we will process your refund or ship your new exchange within 5-7 business days.